Jetstream Hosters reserves the right to change this Policy any time, so please, check this page at least once a month or when in doubt.

SPAM

Jetstream Hosters is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the Jetstream Hosters network, by customers or any other users of the Jetstream Hosters network (including customers’ customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the Jetstream Hosters server. We also prohibit the selling products that can be used for spamming.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy.

You’ll NOT Upload, post or otherwise transmit any content any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “opt-in/opt-out,” “bulk email” or any other form of solicitation. THIS MEANS NO SPAM. WE WILL REMOVE YOUR ACCOUNT AND TERMINATE YOUR SERVICES IMMEDIATLY WITH NO REFUND IF YOU ARE FOUND TO BE IN VIOLATION OF THIS TERM OF SERVICE.

If you have any complaints or comments regarding Spam on our network, please direct them via help desk to support.

Account Ownership

Jetstream Hosters is only responsible to the present owner of the Web hosting space. We verify ownership by credit card number (if paid with credit card), name, address, email address, username, & password. If you give this information to any other party or give them access to email address of your account, you risk having your web site and any other information on your account changed and/or deleted. We are not responsible for it.

If you are a Web designer and you are not the person paying for the hosting account, we advise you to receive payment for your work before you publish it to our servers. Once the Web site is published to our servers the account owner has retained ownership of that content.

Backups

Full backups are made depending on your plan. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the client’s responsibility to maintain local copies of their web content and any information on their account including but not limited to clients’ websites, email, databases, mailing lists, and archives. If loss of data occurs due to an error of Jetstream Hosters, we will attempt to recover the data at no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, Jetstream Hosters will not be responsible.

Cancellation Policy

You may cancel at any time within 30 days moneyback guarantee period. To cancel your account, open a support ticket through the client area. The following policy guidelines are applicable on refund:

• We cannot refund the domain registration charges because once the domain is registered, it cannot be reversed. All monetary transactions are in
• We cannot issue a refund if you have availed the FREE domain name
• We will refund 50% of the amount if you have availed a discount through a running promotion/coupon
• We cannot refund the hosting addons (Search Engine submission, etc).

Dedicated/VPS Servers: No refund is issued for these services. A 30-day notice period is required for the cancellation of these services.

Resellers: If you cancel your reseller account within the first 30 days, we will refund half (50%) of the reseller fee. If you cancel after the first 30 days, no refund on the current charge will be given.

Resellers: You provide billing to your customers. We do not bill your customers. We bill you for the domain name and space, then you turn around and bill them for your cost from us and your services in addition to that. You can easily bill with the provided reseller control panel. Actual or attempted violations of policy by a customer’s end-user shall be considered violations of the policy by the customer regardless of intention and will be acted upon accordingly.

Your customers are given a limited amount of transfer and if we feel that one of your customers are using up more transfer than allocated or are taking up too much of the CPU usage then we will need to pass some of the extra cost on to you and you will need to pass it on to your customer. You will need to put that in your terms and conditions for the hosting. You can monitor your customer’s bandwidth in their control panel.

You agree that neither you nor your customers can hold us responsible for the services that you offer. Your customers must abide by the same terms and conditions as you do, or we have the right to cancel any of your reseller accounts. If you abuse our services, we reserve the right to cancel your account, which will also cancel your customer’s accounts. We reserve the right to remove the link to a reseller’s Web site on our Web Design page if it has been determined that the reseller is affiliated in any way with a competitor of Jetstream Hosters, if it has been determined that the reseller is not representing Jetstream Hosters professionally or appropriately, or if it has been determined that the reseller has violated our Acceptable Use Policy.

Indemnification Policy

We reserve the right to refuse service to anyone for any reason not prohibited by law. We also reserve the right to terminate service to any customer for any reason not prohibited by law. You agree to use all Jetstream Hosters services and facilities at your own risk. Jetstream Hosters specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Jetstream Hosters be liable for any loss like loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save, and hold Jetstream Hosters harmless from all demands, liabilities, losses, costs, and claims, including reasonable attorney’s fees, asserted against Jetstream Hosters, its agents, its customers, officers, and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns.

Jetstream Hosters shall be the sole judge of what violates this Policy

Jetstream Hosters is only responsible to the present owner of the Web hosting space. We verify ownership by credit card number (if paid with credit card), name, address, username, & password. If you give this information to any other party, you risk having your Web site and any other information on your account changed and/or deleted. We will not be responsible for it.